FAQ

Eco-Friendly Cleaning FAQs

What types of cleaning services do you offer?

We offer a variety of cleaning services including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning. We also offer specialized cleaning services such as garden cleaning, and carpet cleaning
Do you offer green or eco-friendly cleaning options?

Yes, we offer green cleaning options using eco-friendly and non-toxic products. Please let us know if you prefer this option when booking your service.
Do I need to be at the property during the cleaning service?

No, you do not need to be home during the cleaning service. You can provide us with access to your home, and our professional cleaners will take care of the rest.
How do I provide feedback about the cleaning service?

We value your feedback and encourage you to share your experience with us. You can provide feedback through our website at any time at bloomybrooms.com/feedback, or just write to us via email/Whatsapp
What are your rates for cleaning services?

Our rates vary depending on the type of cleaning service and the size of the area to be cleaned. Please contact us for a detailed quote.
How do I book a cleaning service?

You can book a cleaning service by contacting us using any means: email, Whatsapp, Instagram, or Facebook! Our customer service team will then assist you with finding the right service and scheduling it to your convenience
How often should I schedule a cleaning service?

The frequency of cleaning services depends on your individual needs and preferences. We offer one-time, weekly, bi-weekly, and monthly cleaning services. Please contact us to discuss the best schedule for you.
What services do you offer for gardens?

We provide garden clearance services designed to transform an overgrown or cluttered outdoor space into tidy, usable areas ready for further landscaping. We do not provide a garden 'landscaping' service per se (i.e. planting, pruning, grass cutting, strimming) but rather our expertise lies in clearing overgrowth, removing unwanted vegetation, shrubs, and debris, and trimming overgrown hedges and trees. From big jungles to small climbing plants, we've done it all!. Head over to our Instagram or Facebook pages for some inspiring before/after transformations!
Can you clean unfinished premises such as after construction or renovation work?

Yes, we do. Our after-building cleaning service is designed for remoal of debris, dust, and dirt from all areas, ensuring the property is pristine and ready for occupancy. Our professional team meticulously cleans surfaces, windows, fixtures, and floors, using specialized equipment. Check out our Google reviews and see for yourself 😊
Do you offer commercial cleaning services?

Yes, we do! Bloomy Brooms offers a comprehensive range of commercial cleaning services designed to meet the unique needs of businesses across various industries. Our services include daily office cleaning, carpet and upholstery cleaning, restroom sanitation, and specialized sanitization and disinfection services. We tailor our cleaning plans to fit your business schedule and specific requirements.
What happens if something is damaged during the cleaning?

We take great care to avoid any damage during our cleaning services. However, if something is accidentally damaged, please contact us immediately, and we will address the issue promptly.
Are your cleaners insured and background-checked?

Yes, our cleaners are fully insured and have undergone background checks to ensure your safety and peace of mind.
How do you ensure the quality of your cleaning services?

We have a team of multi-year experienced cleaners who follow a detailed checklist that we developed to ensure high-quality service. Our staff undergoe detailed area-by-area training to ensure adherence to nothing less than the best quality. We also conduct regular supervisory checks and welcome customer feedback to continuously improve our services.